Shipping Updates and Reporting
When you make the decision to hire Razir Transport Services to transport your cargo, you’re getting a company that you can rely on. We have a fleet of specialized trucks and we maintain close communication with our clients from start to finish, ensuring excellent customer service while your goods are delivered safely and on time.
Real-Time Shipping Updates
Always know where your shipment is with our satellite tracking and telecommunication systems. Our dispatch program works in real-time, so we always know the exact location of our trucks.
One of the most important things that you depend on is to know when your products left the shipping, when it is on route, and what the delivery time will be once it reaches the consignee.
Our experienced dispatching staff follow up with our GPS program and check in with carriers, to find out where the load is, check if it is picked up on time and see if it was delivered to the receiver on time.
Should there be any issue arising due to road closure, a breakdown, or some other issue where a pickup or delivery cannot be met, we work closely with our drivers and carriers to provide an ETA and, if necessary, reschedule the delivery.
Our code of conduct as a company requires that there is always clear communication, honesty and respect along with clear and proper documentation with any loads that are being transported by or on behalf of Razir Transport Services. If this strict policy is not adhered to, our board of directors will address the situation and will follow up with all parties involved accordingly.
If you have a question about your delivery, or you want to speak with us about our shipping services, give us a call today.